HELP CENTRE
The info you need is here
Returns & refunds
How do I return a product?
Can I exchange?
Faulty, missing or wrong items
Payments & promos
Do you accept PayPal?
Can I use promo codes?
Are my details safe?
Shipping
How long is delivery?
Where's my order?
Do I have to pay customs charges?
Technical issues
Trouble with the website
Trouble signing into my account
What is ‘Save for later’?